PTI Technology Solutions & Innovations Conference & Exposition
Bronze Sponsor
Early Registration is Now Open!
Attendees at PTI's flagship event experience networking and educational workshops and see the latest technology solutions specifically designed for local government. The conference focuses on innovations and practices that enable local government to deliver services more effectively.
The 2009 Technology Solutions and Innovations Conference & Exposition will include two tracks: Leadership/Professional Development and Effective Practices and Strategies.
Make plans to join us at the Sheraton San Diego Hotel & Marina May 12-14, 2009!
PTI has reserved rooms at a discounted rate of $179 per night, plus tax. Reservations can be made at this discounted rate by calling 877-734-2726 before April 20, 2009.
Click for more... 01-05-2009
CIO & Leadership Summit 2009
PTI presents the Fourth Annual CIO and Leadership Summit, January 27-29, 2009 in Scottsdale, Arizona.
The Summit is a high-level yet intimate event, with presentations, discussions and dialogue on pressing issues impacting local government technology executives. This is an invitation-only event.
The CIO Summit agenda is designed to promote a rich and spirited dialog among participants. It begins with an evening reception on Tuesday, January 27; meets all day on Wednesday, January 28 and concludes at 11:00 am on Thursday, January 29, 2009.
The registration rate is $495 for PTI members and $595 for non-members. Discounts apply for multiple registrations. The January 27 reception, breakfast, lunch and dinner on January 28, and breakfast on January 29th are included in the registration fee.
The Summit will convene at the Scottsdale Cottonwoods Resort, 6160 North Scottsdale Road, Scottsdale, AZ 85253. Summit attendees receive a discount rate of $199 per night, plus tax when making their room reservation.
For more information, contact Dale Bowen at PTI, 202-626-2456 -- and click below to see the agenda.
Click for more... 12-30-2008
Major Cities of Europe Membership for PTI Members
Special Offer for PTI Members: Membership at No Charge
Created in 1982, Major Cities of Europe (MCE) is the only European independent CIO association of local governments.
Our members are early adopters from almost every European country. They are expert decision makers whose goal is to provide innovative and effective services to the administration and its constituents by leveraging leading edge information and communication technologies.
Click for more... 12-29-2008
Best Practices, Cool Uses of IT and Tips for Saving Money
The Microsoft State & Local Government Team, along with PTI (Public Technology Institute), NACo (National Association of Counties) and ICMA (International City/County Management Association), are looking for best practices, cool uses of IT and/or tips for saving money through technology from state and local government agencies.
We know that in today’s world, government workers have to do more with less. Through our new “Bright Side of Government” video campaign, we want to give customers a chance to showcase how they make the most out of technology. We hope this new forum will also allow state and local governments to learn from each other.
To load your version of the Bright Side of Government, please go to our special YouTube Channel. Here are some tips for making the videos:
Click for more... 12-24-2008
Wireless Broadband Opportunities for Local Governments
A new TechBrief outlines how the WiMax wireless technology will use the Educational Broadband Service (EBS) frequencies reserved for educational institutions.
EBS is important to local and state governments. If leased to commercial providers it can be a revenue source. Whether leased or built by a government, EBS can deliver wireless broadband service to citizens over large geographical areas in competition with wired broadband and in communities where wired broadband is uneconomical.
Wireless Broadband Opportunities for Local Governments in the in the Educational Broadband Service was written by telecommunications attorneys James H. Johnston and Matthew C. Ames, and is available for free download from PTI.
Download this item now [PDF]
12-23-2008
Multi-Channel Contact Centers Webinar
PTI’s December 11, 2009 Multi-Channel Contact Centers webinar examines leading practices that local governments can use to engage citizens through multiple channels, to empower citizens by direct interaction and to demonstrate government accountability through performance reporting.
Presenters are Susan Cable, Program Manager for PTI’s Citizen-Engaged Communities and Teresa Richardson, Avaya North America Practice Leader for Local Government.
This GoGovTV webinar was sponsored by Avaya.
Download this file now (54 MB Windows Media .WMV)
12-12-2008
PTI Corporate Partner Recognition Program
PTI is pleased to announce its recognition program for PTI Corporate Partners. The PTI Corporate Partner Recognition Program is designed to focus attention on the outstanding contributions our corporate members are making in the local government technology arena.
Winner and Entrant Recognitions
The winners from each category will be recognized at the 2009 Technology Solutions & Innovation Conference & Exposition in San Diego on May 14th. Winners will also receive the following:
Click for more... 11-18-2008
State of City & County IT 2008 National Survey
Thirty-eight percent of local government information technology budgets will decrease over the next two years as a result of the economic slowdown, according to the results of a national survey conducted by Public Technology Institute (PTI) and INPUT.
The survey, The State of City and County IT 2008, targeted local government chief information officers (CIO) and information technology (IT) department directors.
Click for more... 11-13-2008
2008-2009 Public Technology Institute Solutions Awards
Recognizing Local Governments for Technology Excellence
Public Technology Institute’s 2008-2009 Solutions Awards competition recognizes local governments that demonstrate how they use technology to improve community services or internal operations, or to reduce costs.
Why Participate?
Your team, agency, and jurisdiction all can receive national recognition while showcasing your innovations to other local governments.
Click for more... 11-06-2008
Effective Technology & Management for Citizen Call Centers
Citizen call centers, along with integrated online and interactive voice response telephone systems, provide local governments with an opportunity to significantly enhance citizen services and improve government accountability and transparency.
Through call manager telephony systems, CRM/work order systems and web-based applications, local governments can coordinate service delivery and generate excellent, real-time performance data to identify high complaint areas, specific improvement needs and customer communication requirements.
Click for more... 11-04-2008
Beyond e-Government & e-Democracy: A Global Perspective
Alan R. Shark, D.P.A. & Sylviane Toporkoff, Ph.D., executive editors and contributing authors
With 27 chapters from 44 authors and contributors from ten countries, this exciting book captures the latest in theory and practice in how governments can use the latest technology to reach out to citizens, and the many methods and benefits of doing so.
Order now from Amazon.com Paperback: 346 pages, published by Public Technology Institute and ITEMS International: $39.95
Click for more... 06-30-2008